1. What we need
Vivify Ideas LTD Novi Sad, hereinafter referred to as “Company”,
is a Controller of the personal data you (data subject) provide
us. We collect the following types of personal data from you:
- name, email addresses, addresses, Skype name, etc.
- username and password for the service account we provide,
- account access data,
2. Why we need it
Company collects and processes personal data in accordance with
the provisions of the Personal Data Protection Act and other
regulations in force in the Republic of Serbia and the European
Your personal data are processed only on the basis of your
approval a free and express consent to process your personal data
for the purposes related to the use of the access to services we
provide. Your consent for the collection and processing of your
personal data for a given purpose shall be requested when
completing the appropriate form published on the websites of
services we provide.
Your personal data shall be used in order to provide access to
services we provide, communication between Company and you, and to
inform you about the existing and new content, materials,
functionalities, services and other offers that may interest you,
and in order to improve the quality of the services we provide.
3. What we do with it
All collected data are electronically stored, and appropriate
measures and procedures are applied in order to prevent
unauthorized access, maintain the level of personal data
protection and use the data collected online in a correct manner.
Your personal data is processed in Vivify Ideas LTD Novi Sad
located in Laze Nančića 36, Novi Sad, Republic of Serbia, and
hosting and storage of your data takes place on secure servers
provided to Company by third parties.
No third party providers have access to your data, unless
specifically required by law.
4. How long we keep it
Under Serbian law, we are required to keep your documents
according to the Data Retention Policy. After this period, your
personal data will be irreversibly destroyed. Any personal data
held by us for marketing and service update notifications will be
kept by us until such time that you notify us that you no longer
wish to receive this information. Please see our Data Retention Policy for more information on our
personal data retention schedule.
5. What are your rights
Should you believe that any personal data we hold on you is
incorrect or incomplete, you have the ability to request to see
this information, rectify it or have it deleted. Please contact us
through Data Subject Access Request Form.
In the event that you wish to complain about how we have handled
your personal data, please contact Data Protection Officer at
or in writing at Laze Nančića 36, 21000 Novi Sad, Republic of
Serbia. Our Data Protection Officer will then look into your
complaint and work with you to resolve the matter.