Privacy Notice

1. What we need

Our Personal Data Protection Policy governs the use and storage of your data. You can see our Personal Data Protection Policy.

Vivify Ideas LTD Novi Sad, hereinafter referred to as "Company", is a Controller of the personal data you (data subject) provide us. We collect the following types of personal data from you:

  • name, email addresses, addresses, Skype name, etc.
  • username and password for the service account we provide,
  • account access data,

2. Why we need it

Company collects and processes personal data in accordance with the provisions of the Personal Data Protection Act and other regulations in force in the Republic of Serbia and the European Union.

Your personal data are processed only on the basis of your approval a free and express consent to process your personal data for the purposes related to the use of the access to services we provide. Your consent for the collection and processing of your personal data for a given purpose shall be requested when completing the appropriate form published on the websites of services we provide.

Your personal data shall be used in order to provide access to services we provide, communication between Company and you, and to inform you about the existing and new content, materials, functionalities, services and other offers that may interest you, and in order to improve the quality of the services we provide.

3. What we do with it

All collected data are electronically stored, and appropriate measures and procedures are applied in order to prevent unauthorized access, maintain the level of personal data protection and use the data collected online in a correct manner.

Your personal data is processed in Vivify Ideas LTD Novi Sad located in Stanoja Glavaša 47, Novi Sad, Republic of Serbia, and hosting and storage of your data takes place on secure servers provided to Company by third parties.

No third party providers have access to your data, unless specifically required by law.

4. How long we keep it

Under Serbian law, we are required to keep your documents according to the Data Retention Policy. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. Please see our Data Retention Policy for more information on our personal data retention schedule.

5. What are your rights

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us through Data Subject Access Request Form.

In the event that you wish to complain about how we have handled your personal data, please contact Data Protection Officer at [email protected] or in writing at Stanoja Glavaša 47, 21000 Novi Sad, Republic of Serbia. Our Data Protection Officer will then look into your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact Data Protection Authority in Republic of Serbia and file a complaint with them.